In general, you can visit The Keel Group, LLC on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you.
You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name and address or e-mail address, to correspond with you, to process an order, or to provide you with a subscription. You may give us your credit card details to buy something from us or a description of your education and work experience in connection with a job opening that you wish to be considered for. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.
Using and Sharing Personal Information
The following paragraphs describe in more detail how we may use your personal information and with whom we may share it. Depending on the type of web site you are visiting, one or more of the paragraphs may apply. For example, if you order a product from one of our web sites, your information will be handled as described in such paragraphs as Fulfilling Your Transaction Request and Marketing Use.
Fulfilling your transaction request
If you request something from us, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.
The information you provide to us may also be used for marketing purposes. Before we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way.
From time to time, we may communicate with you via email. We strongly oppose the use of email for spam purposes. Any email sent to you will contain information solely related to your use of our product, and applications. You may opt out of future mailings by updating your preferences in the Administrator or by replying to the email with the word “unsubscribe” in the subject line.
Information Security and Quality
We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.
From time to time we may supplement information you give us with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service.
Cookies and Other Technologies
We sometimes collect non-identifiable information from visits to our web sites to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on our web sites, but we do so in ways that keep the information non-identifiable. This information is sometimes known as “clickstream data”. We or others on our behalf may use this data to analyze trends and statistics and to help us provide better customer service.
Service Quality Monitoring
Certain Web transactions may also involve you calling us or our calling you. Please be aware that it is our general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.
Disclosures Required By Law
Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.
Technology will increasingly help give you more control over your personal information. It will also help organizations to manage their privacy practices and policies. As an information technology provider, we actively support the development of privacy technologies to help achieve these goals and to help create greater trust and confidence in the way personal information is handled.
Other products and services are available which can assist you with the control of your personal information while navigating the Web. See www.privacyalliance.org/resources/rulesntools.shtml for an overview of many privacy-related tools. Please note that we have not formally evaluated these tools.
Notification of Changes
We take special care to protect the safety and privacy of children. Our web site is a general audience site.
We do not intend to collect information from any person under 13 years of age. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the Internet. If we determine that a child has provided information in violation of this policy, we will delete that information as soon as practicable. If any parent or guardian becomes aware that any child has provided information, please send e-mail toso that we may delete that information.
Privacy Questions and Access
This privacy statement was last updated on November 2, 2012.